small business marketing trends for 2024

10 Small Business Marketing Trends To Elevate Your Brand In 2024


In the ever-evolving landscape of digital marketing, staying ahead is always the key to success. Ready to learn the top 10 small business marketing trends for 2024 that promise to attract more customers and boost profits?  Here at AG Creative, we have done our research and are sharing the top 10 marketing trends to elevate your brand in 2024. 

1. Social Media Marketing Still Reigns Supreme

Harness the power of social media marketing, a trend that continues to dominate. As small businesses increasingly establish their online presence, the importance of social media marketing is set to soar even higher in 2024. Platforms like Facebook, Instagram, X/Twitter, LinkedIn, YouTube, and Pinterest offer a plethora of opportunities—from engaging posts to captivating videos.  

Want to know how each platform ranked in 2023?  Check out those rankings here.

2. Short-form Video Content Takes The Spotlight

Captivate your audience with short-form video content, a trend fueled by the ease with which videos are consumed. With platforms like Instagram, YouTube, and TikTok playing a pivotal role, businesses can effortlessly grab the attention of new viewers. You can easily leverage this trend without hefty investments.  

You will want to create a video that captivates at the very beginning or your audience will quickly pass you by.  Trending auto is also a key element in the creation of short-form videos.  Optimized quality and speed play a big role in turning viewers into loyal customers.

3. Micro-Influencer Marketing For Effective Brand Boost

Influencer marketing will continue to be popular, and micro-influencers are set to take center stage. Collaborating with these influencers, who boast a moderate yet engaged following, proves to be a budget-friendly strategy that effectively enhances brand awareness. As an added bonus, this approach not only drives conversion rates but also contributes to building a robust brand image.

When thinking of your influencer marketing approach it is a MUST to have your business, and your brand represented in the most authentic way possible.  Align your brand with the influencers who have had a true experience with your product or service.  

4. Incorporating AI-based Tools For Marketing Efficiency

Artificial Intelligence (AI) will be a game-changer for small businesses in 2024. While it may not completely overhaul every aspect of your business, AI-powered tools accelerate marketing, lead generation, and client acquisition. From content creation using ChatGPT to image creation with DALL-E, integrating AI tools can elevate your marketing efforts.

When using AI tools it is absolutely vital to monitor the content, quality control should remain at the forefront.  Not all of the AI tools have been perfected.  For instance, ChatGPT shares a message in small print at the bottom of the chat page, where they produce the content you requested, “ChatGPT can make mistakes. Consider checking important information.”  You will want to fact-check all copy (written content) before publishing it.  

5. Local Search Optimization For Enhanced Visibility

Local SEO aims to enhance your online visibility, strategically optimizing your business presence to increase search visibility within specific, nearby geographic areas. This ensures that local customers seeking products or services like yours have an improved likelihood of discovering your business.

Plus, optimizing your Google Business Profile is not only important for increased visibility.  Think of it as a cost-effective marketing tool.  If you do not have a Google Business Profile, you can learn how along with tips on optimizing it here.

6. Effortless Ad Campaigns With Automated Ads

Both Google AdWords and social media advertising are becoming more affordable. Utilize automated ads on platforms like Facebook, leveraging features such as Facebook’s Advantage+ Campaigns, an AI-powered solution that streamlines ad campaigns effortlessly. You can target the right audience and run entire campaigns with ease.

7. Omnichannel Marketing For Consistent Brand Experience

Omnichannel marketing, once the domain of big corporations, is now accessible to small businesses. This strategy integrates multiple channels to interact seamlessly with your audience. Multiple channels can include both online channels (website, social media platforms, app, email, and live chat) and offline channels (retail stores, in-person events, and call centers). Whether operating a physical store or providing an online experience, creating a consistent brand experience fosters customer loyalty.

8. Chatbots Revolutionize Customer Service

Embrace the trend of incorporating chatbots on your business website. These bots offer a simple and cost-effective way to provide round-the-clock customer service, ensuring that customers can get the information they need at any time.

9. Harnessing The Power Of User-Generated Content (UGC)

User-generated content emerges as a cost-effective alternative to influencer marketing and sponsorships. Whether from users, loyal customers, or employees, UGC serves as a reliable and trustworthy source of content generation, building trust at an accelerated pace.

Some examples of UGC are:  

  • Customer feedback
  • Online reviews
  • Social media posts
  • Participating in a case study
  • Using branded hashtags
  • User-submitted photos and videos
  • Case studies and success stories
  • Influencer collaborations

10. Outsourcing To Digital Marketing Agencies

Small business owners can delegate marketing tasks to digital marketing agencies instead of spreading their resources thin. This strategic move not only addresses challenges but also brings invaluable expertise to the table. With the agency handling marketing-related tasks, business owners can focus on core activities while staying abreast of the latest marketing trends in 2024.

Here at AG Creative, we know digital marketing agencies may only be the answer for some small businesses.  But there are ways to learn if you are ready for an agency.  If you are ready to work with an agency – contact AGC today to see if we would be a good fit for your business.  If so, we would be more than happy to be your partner in brand excellence.  

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